Product prices include VAT. Payments are conducted in Euros. If product availability is limited or prolonged unreasonably buyer will be contacted.
All products are delivered to the nearest postal office of the provided address.
Products and their postage are paid in conjunction with the order. The following methods of payment are available for the users of the webstore: Nordea, Osuuspankki, Sampo, Tapiola, Aktia, Nooa, Paikallisosuuspankit, Säästöpankit, Handelsbanken, S-Pankki, Ålandsbanken and credit cards. Online payments are made by using the website of Paytrail Oyj. Payments can be made also beforehand by bank credit transfer.
If you would like to pay by Visa, Visa Electron or MasterCard, RotorStar will act solely as the marketer of the respective products and services and will provide the products to the buyer. All complaints and claims for compensation will be handled by Paytrail Oyj.
With regard to payments made by Visa, Visa Electron or MasterCard, Paytrail Oyj acts as the merchant of the product and the trade transaction takes place between the customer and Paytrail Oyj. The seller is liable to meet all the responsibilities related to the trade. Paytrail Oyj is also the recipient of the payment.
Paytrail Oyj
Business ID: 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä, Finland
Phone: 0207 181830
Paytrail Oyj provides the financial and payment service for online payment in co-operation with Finnish banks and credit institutions. Paytrail Oyj buys the payment and disburses it to the seller. For the customer the service functions like a conventional online payment.
Product delivery times may vary, but delivery happens as Posti-package within 2 weeks upon receiving the order. We inform our clients as soon as possible about possible delays.
If for some reason you are dissatisfied about your purchase, you may return it in first 14 days. Returned products should be in their original unopened packages and products should be in original condition and unused. Payment will be returned to your account in following 30 days if valid bank account number has been provided and copy of receipt is included in the return package.
Buyer should examine products immediately after delivery and inform about errors or defects in 7 days. Upon noticing any errors or defects reclamations should be made to star@rotor.fi
Contact information collected upon purchase will not be turned over to third parties. Manual material and electronically saved information is kept in way outsiders or other third party can’t access it. All expired or erroneous information will be destroyed.
Last edited: 2015-08-13